associates at work

Our company was founded on three guiding principles: do the right thing, do whatever it takes, and have fun. This approach helps our associates engage in meaningful work they love. After all, Jack Henry is a place where people come for a job and stay for their career. A place where talented, focused, determined, and bright individuals work together to learn, grow, and innovate. A place where you’ll inspire and be inspired. A place where we celebrate life and having fun just as much as our work. A place where your work matters to the individuals, small businesses, and communities we live and work in. We do great work together.

our core values

Our five core values – Passion for Customer Service, Relationships, Integrity, Drive for Results, and Excellence – complement our company philosophy and mission, and represent what is inherent in our associates. In addition to core values being identified as a material social topic for Jack Henry, 89.4% of our associates indicated through a recent engagement survey that they fully support our core values (for reference, the average response for all other companies in their respective surveys was 78.6%).

Living out our organization’s core values is central to our strong culture. Our core values are used as “true north” when designing and implementing initiatives and programs for Jack Henry, and associates can embrace these values through the full talent life cycle.

jack henry provides

With a people-first approach, we take care of associates and their families by providing a Total Rewards package that is designed with you in mind. Not only does our Total Rewards package include compensation, but we also offer learning, development and growth opportunities, wellness programs, flexibility, and other benefits. Our goal is to help support associates with their physical, mental, and financial well-being within and outside the workplace.

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We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. Because of this, we offer comprehensive benefits that extend beyond health and welfare.

Employee Benefits Summary 2023

our commitment to communities

It’s in our nature to do the right thing.

One way that we do this is by giving back to the communities in which Jack Henry operates. Our associates generously share their time each year with industry and professional organizations, such as Electronic Payments Core of Knowledge (EPCOR), as well as many local and national organizations.

In fiscal year 2021, over 500 associates reported donating upward of 70,500 hours of their personal time.

We also have community stewardship initiative (CSI) teams established at 15 of our largest office locations. These teams have raised money in support of organizations geared to provide aid to those experiencing homelessness, food to children who experience food instability, and families in crisis.

Remote associates are encouraged participate in these opportunities as well. For example, our Veterans Business Innovation Group, in partnership with the Springfield CSI team, honored fallen soldiers during the holidays by laying wreaths on their headstones at the Springfield National Cemetery. Associates across the company collectively helped raise more than $4,600 for the Wreaths for Fallen Heroes project. Jack Henry and the Cook Family Foundation also made donations, which helped purchase over 1,000 wreaths to lay on the headstones.