Position Level
Individual Contributor
Project Management
Position Type
Working Time
Remote, Remote
Travel Requirements

Description & Requirements

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.  Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Acting independently, this role manages the initiation, planning, integration, execution, control and closing of programs consisting of multiple interrelated projects. This role may lead both customer and Jack Henry teams to produce agreed upon deliverables and desired outcomes.

This role can be worked remotely within the U.S.

What you’ll be responsible for:

  • Manages programs made up of multiple related projects for the development of new or upgraded products, services or corporate processes.
  • Manages programs from initiation through delivery including oversight of the management of all projects contained within the program.
  • Establishes program framework with a particular emphasis on communication processes.
  • Ensures all inter-project interdependencies are identified, documented, tracked and completed.
  • Ensures all program-level activities, risks and issues are identified, documented and managed appropriately.
  • Manages coordination of program information and concerns across JH functional areas and between Jack Henry and customer teams.
  • Works with the Business Solutions Architect to define business requirements, and the Technical Solutions Architect to deliver on agreed upon technology solutions.
  • May assist less experienced peers. May act as a team lead.
  • May perform other job duties as assigned

What you’ll need to have:

  • Minimum of 10 years of experience in project management using Project Management Body of Knowledge (PMBOK).
  • Project Management Professional (PMP) or Program Management Professional (PgMP) certification from the Project Management Institute.

What would be nice for you to have:

  • Bachelor’s degree.
  • Has broad expertise or unique knowledge and contributes to company objectives as a subject matter expert (SME). Works on highly complex and diverse projects. Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.  Exercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining solutions.
  • Demonstrated strong program management skills and a deep understanding of project management processes and tools.
  • Demonstrated knowledge of industry program and project management practices and company policies and procedures.
  • Expert communication skills in all directions with the ability to design and establish clear communication processes.
  • Able to work in a dynamic environment with conflicting requirements and function productively at all times.
  • Able to see and understand the overall picture of a program by assembling information from all constituent projects.
  • Goal oriented with the ability to meet deadlines.
  • Strong knowledge of software practices and procedures including Agile methodologies.
  • Able to identify and resolve a wide range of issues in imaginative as well as practical ways.
  • Able to multi-task productively.
  • Able to lead personnel in diverse teams without administrative authority.
  • Able to interact with and manage suppliers and sub-contractors.
  • Able to communicate effectively with stakeholders and manage program stakeholder expectations.
  • Able to interact productively with senior internal and external personnel.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways. 

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. 

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. 

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.