General information

JobID: 9877

Position Level: Individual Contributor

Team: Project Management

Position Type: Regular

Working Time: Full-Time

Locations: Allen, Texas, Birmingham, Alabama, Charlotte, North Carolina, Hoover, Alabama, Remote, Remote, Springfield, Missouri

Travel Requirements: 5%

Description & Requirements

Jack Henry & Associates, a leading provider of technology solutions and payment processing services primarily for the financial services industry; is hiring a Scrum Master to join the Financial Crimes Solutions (FCS) team. The FCS team enables our customers to detect and prevent fraud and money laundering, disrupting the finances of elder abusers, child traffickers, and terrorists. 

The Scrum Master will work with two teams on our next generation solution for financial crimes, not only removing blockers for the team, but also creating management reports and tracking team velocity. This position requires strong written, verbal, and interpersonal skills, to coordinate with team members and management. The ideal candidate has excellent Excel skills and learn systems easily.

Jack Henry provides strong opportunities for career progression not only within FCS but across the organization as well. This position could grow into a project management or program management role in the future.

This position will be filled to work at the following Jack Henry office locations: Birmingham, AL, Hoover, AL, Allen, TX, Springfield, MO, or Remotely within the U.S.

Expected salary range: $65,000 – $80,000.

If you are interested in this position, please apply on or before November 1, 2021.


  • Must have a minimum of 18 months experience working with product, development, or QA teams in a software development lifecycle.  
  • Must have first level Scrum Master certification (CSM, PSM I). 
  • Must have work experience in a Scrum Master role for a software development team that utilized Scrum principals, practices, and theory. 
  • Must have experience with data visualizations in Excel.
  • Must be able to travel up to 5% to attend a JHA meeting, training, and/or professional conferences.


  • Bachelor’s degree.
  • Second level Scrum Master certification. 


  • Serves the Product Owner and Development Team in their pursuit to do everything possible to fulfill customer needs.
  • Guides the team and organization on how to use Agile/Scrum practices.  
  • Guides the team on how to get the most of out of self-organization, using self-organization to fill gaps left in the Agile/Scrum frameworks.
  • Assesses the Scrum Maturity of the team and organization, coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable.
  • Responsible for removing impediments to progress and guiding the team to remove impediments.
  • Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
  • Facilitates completion of tasks and goals without using coercion, assigning, or dictating tasks.
  • Facilitates discussion, decision making, and conflict resolution.
  • Assists with internal and external communication, improving transparency, and radiating information.
  • Provides support and education to the Product Owner with respect to grooming and maintaining the product backlog. 

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.