General information

JobID: 8542

Position Level: Individual Contributor

Team: Sales & Marketing

Type of Contract: Regular

Working Time: Full-Time

Locations: Remote, Remote

Travel Requirements: 50%

Description & Requirements

The Sales Engineer at JHA serves as primary pre-sales resource to support the New Business sales department. Responsible for actively driving and managing the pre-sales evaluation stage of the sales process, working in conjunction with the New Business sales team as the key presentation advisor and pre-sales advocate for their areas of responsibility.


  • 5 years of experience in a Sales Engineering role.
  • Must have financial industry experience.


  • Bachelors Degree
  • Developing professional expertise.  Works on non-complex to moderately complex projects.  Exercises judgment within defined procedures and practices.
  • Proven success-presenting technology as business solution and selling in complicated sales surroundings with both technical and business buyers.
  • Keen ability to understand and document customer requirements.  Strong selling and sales aptitude with ability to manage complex customer interactions.
  • Able to prioritize work in multi-tasking environment, managing complex customer interactions in various account situations.
  • Able to coordinate meetings, conference calls, strategy sessions and agenda development.
  • Able to lead teams and manage technical resources for meeting account needs.
  • Strong verbal, written and presentation skills.  Able to make effective presentations in time-constrained situations.


  • Lead contributor to opportunity solution definition and review of prospect’s operations for improving business process opportunities.  Performs prospect’s needs assessments and solutions finding sessions.
  • Understands and documents, through due diligence efforts, prospect requirements, and conveys requirements to Product Specialists and New Business teams.
  • Effectively discusses and positions Jack Henry products and solutions by demonstrating an in-depth understanding of company products, functions, features and benefits to both business and technical users.
  • Identifies all technical issues of assigned accounts, and manages prospect expectations, to assure complete customer satisfaction through all stages of the sales process.
  • Designs and coordinates product presentations based on the necessities and competitive sales environment.  Provides specifications to prospective clients, and responds to functional and technical elements of RFIs/RFPs.
  • Improves product specification layout and detail according to the distinguishing features of a company product.
  • Identifies product capability gaps or functionality limitations to define alternatives using partners, product enhancements, etc.
  • Conceptualizes and communicates how company products and services affect opportunities and sales exposure within the organization.
  • Learn the overall process of collecting the data provided by an opportunity and taking that data and creating a workflow or PowerOn process.
  • Participates at user groups, conferences, tradeshows, and other events as required by Sales Management and Product Marketing.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer. We are committed to a work environment that supports, empowers, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or any other characteristic protected under applicable federal, state, or local law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.