General information

JobID: 11241

Position Level: Individual Contributor

Team: Project Management

Position Type: Regular

Working Time: Full-Time

Locations: Remote, Remote

Travel Requirements: 0%

Description & Requirements

At Jack Henry & Associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Enterprise Payment Solutions (EPS), provides our Payments Platform, ACH products and SmartPay Suite. Payment Solutions Services provides both level one and level two customer service for our Financial Institutions and Value-Added Reseller Partners. Our duties consist of customer support, implementation/installation services, customer education for our products, item and file processing services, and technical writing publications.

What you’ll be responsible for:

  • Attending and participating in development team sprint demos
  • Facilitating communication between the development and operations sides of the business
  • Distributing critical information and documentation to the operations teams
  • Project status reporting
  • May perform other job duties as assigned.  

What you’ll need to have:

  • 6 months of project management or professional services experience. 

What would be nice for you to have:      

  • Process-driven and task-oriented
  • Strong interpersonal and communication skills; including public speaking, writing, and active listening
  • Ability to manage multiple priorities, quickly shift gears, and provide deliverables by assigned deadlines
  • Superior working knowledge of MS Office products
  • Ability to communicate to both a technical and on-technical audience
  • Enthusiastic about the FinTech Industry                                                     

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways. 

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. 

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.