General information

JobID: 8662

Position Level: Senior Manager

Team: Sales & Marketing

Type of Contract: Regular

Working Time: Full-Time

Locations: Alpharetta, Georgia, Charlotte, North Carolina, Remote, Remote

Travel Requirements: 25%

Description & Requirements

Are you a fintech marketing expert? Are you recognized for building powerful brand stories, command a deep understanding of the financial industry and the customers and markets it serves, and have demonstrated proof of your ability to create breakthrough marketing that drives opportunities for sales organizations? Do you use analytics to make thoughtful revenue-generating decisions? How would you like to work for the company that has been ranked for three consecutive years on Forbes’ list of America’s Best Employers?

Jack Henry & Associates is currently looking for a highly experienced and well-rounded strategic marketing professional to join our team as Senior Marketing Manager for one of our leading categories, Jack Henry Digital. This person will be responsible for managing a team of talented marketers and spearheading the strategic marketing planning and execution for our fast-growing category of digital banking capabilities (   You will work collaboratively and cross-functionally with our award-winning in-house creative team, events management, corporate communications, digital product teams, sales leadership, as well as Executive management.

This position requires an expert level of strategic thinking about our brands and digital capabilities, an in-depth knowledge of the market and target audiences, and the ability to craft go-to-market strategies and plans that help drive top-line revenue.  In this role you will be responsible for strategic planning and development, product marketing, and oversight of tactical execution of all marketing initiatives for our digital solutions, including: development of annual marketing plans, integrated campaign concepting and development, content creation, collateral management, social media, budgeting and forecasting, and results reporting.

This position can be based remotely, or in one of the following office locations - Alpharetta, GA or Charlotte, NC. 


  • Bachelor’s degree required
  • Minimum of 10 years of experience in marketing
  • 6+ years specifically in fintech marketing
  • Expert knowledge of technical, financial, and banking industry and competitive market environment
  • Previous management and leadership experience required
  • Budget management experience required


  • Digital banking marketing experience
  • Experience working with advertising agencies or in-house creative teams 
  • Excellent written and verbal communication skills
  • HubSpot and Salesforce experience preferred
  • Proficiency with Wistia
  • General knowledge of Microsoft Office (Word, Excel, PowerPoint)


  • Leadership and Communication
    • Demonstrated experience successfully coaching and mentoring team members
    • Results-oriented focus with the ability to prioritize clearly and effectively
    • Great communication skills and the ability to clearly convey a strong point-of-view while respecting and collaborating with others who may share a different perspective
    • Team-builder and motivator – identify and manage individual performance objectives of team members and continually coach members up in the organization
    • An experimental and creative mindset who offers fresh, new ideas and approaches to the marketing effort
  • Marketing Strategy
    • Provide strong strategic marketing leadership, coaching and guidance to team members as well as clients within the organization
    • Research, segment, and understand our audiences and how to engage them effectively
    • Ability to craft powerful marketing messaging strategy and positioning statements and convey marketing strategy direction to creative team members
    • Consolidates competitive research knowledge and intelligence to disseminate to clients and organizational and partner stakeholders
    • Be the subject matter expert on marketing best practices, continually research and implement optimizations for your programs
    • Collaborate closely with sales leadership to drive lead generation, lead nurturing, and opportunity pipeline from marketing programs
  • Marketing Campaign and Cross-Functional Responsibilities
    • Identify annual marketing/sales priorities and establish/guide the objectives, strategic approach, deliverables, and metrics for achieving marketing goals
    • Liaison with clients, consultants, analysts, and internal SME’s to contribute to content development for all educational conferences and events
    • Provide leadership and oversight, as well as hands-on support, for all marketing initiatives within the scope of work of your marketing team
    • Collaborate with marketing specialists and supervisors, as well as creative and digital marketing team members, to identify new approaches to marketing campaign and lead nurturing development and execution to increase the volume and quality of qualified leads for the sales organization.
  • Measurement and Analytics
    • Measure, track and analyze marketing program effectiveness to determine return on marketing investment and inform budget and resource priorities
    •  Assist with defining key performance indicators and implement measurement, analytics, and reporting methods to gauge the success of marketing initiatives
  •  Budgeting and Forecasting
    • Participate in annual marketing budgeting process by contributing recommendations for investment to improve marketing
    • Manage monthly forecasting for marketing team ensuring that expenses are forecast and allocated appropriately and accurately


Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.