Position Level
Individual Contributor
Information Technology
Position Type
Working Time
Remote, Remote
Travel Requirements

Description & Requirements

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Are you looking for an opportunity to use your iSeries/AS400 experience in a team-oriented environment?  If so, this position may be perfect for you!  The IBM i System Administrator will be a key member of a team responsible for monitoring, maintaining, updating, securing, troubleshooting, and recovering systems in a large IBM i Data Center environment. The Administrator will report to the System Administration Supervisor, OutLink Data Center Infrastructure, and will work with 10 other professionals to address the needs of the department. Good verbal and written communications are needed for this position to interact with internal and external customers. Administrator responsibilities are to maintain multiple system i partitions to ensure customer access and application uptime, work with data center operations, internal groups, and customers to resolve customer and data center issues.  Also, this position will assist with disaster recovery/business continuity operations. Jack Henry offers career growth opportunities and competitive benefits.

What you’ll be responsible for:

  • Maintain IBM i partitions to ensure system availability and security for customer and application access.
  • Monitor systems to ensure optimum performance and availability.
  • Review security reports to ensure documented security standards are being enforced.
  • Assist in preparation and periodic recovery testing of DA plans.
  • Research and resolve system i and customer related issues in a timely fashion.
  • Participate in on-call 24x7 support rotation.
  • Perform system saves, restores as required for effective system backup and recovery.
  • Install IBM operating system upgrades and PTFs as required.
  • May perform other job duties as assigned. 
What you’ll need to have:

  • Minimum of 1 year of experience in IBM i Administration.
  • Able to work extended hours and flexible/on-call schedules as business needs dictate.
What would be nice for you to have:

  • IBM System Administrator certification.
  • Experience with Systemi security.
  • Experience with Independent ASPs in an IBMi environment.
  • Experience with hosted financial applications.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.