JobID
12784
Position Level
Director
Team
Business Operations
Position Type
Regular
Working Time
Full-Time
Locations
Allen, Texas, Lenexa, Kansas, Monett, Missouri, Remote, Remote, Springfield, Missouri
Travel Requirements
15%

Description & Requirements

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Our facilities and workplace management mission is to consistently deliver effective solutions which enable operational efficiency, sustainability, and workplace experiences that support our strong culture, strategic objectives, and collaborative outcomes. This role directs and controls the activities related to supporting our facilities management mission and includes facility maintenance, janitorial, construction management, workplace management, critical infrastructure, café and other facility related needs for the company.


What you’ll be responsible for:
  • Direct workplace projects from initial programming and design through construction, that support local initiatives as well as broader company objectives.
  • Align with business unit leaders, on all matters related to long-term space planning, workplace & location strategies.
  • Contributes to an evolving vision for Jack Henry’s Workplace Evolution Program and associate experience.  
  • Continuously evaluate and identify innovative ways to streamline and enhance service delivery to maximize the employee experience.
  • Develop and execute change management road map to support renovations, moves and other projects to ensure successful implementation.
  • Implement and manage adoption of new systems/programs for improved analytics used in strategic planning and enhanced customer service.
  • Create strategic plans to support growth and business needs for our offices, IP and Statement Centers, as well as Data Center Locations with a focus on right sizing our portfolio.
  • Manage critical infrastructure(Power, Cooling,  planning and operations for Data Centers as well as owned and leased facilities. 
  • Partner with Tech Services(AV) for implementation and support of Technology tools/solutions that are incorporated into the onsite and hybrid work experience, such as Audio Visual, Teams/Zoom/WebEx, Service Now etc.
  • Provide oversight, direction, and training of direct reports ( 5 Senior Managers) that oversee roughly 60+ associates across multiple campuses while ensuring that our portfolio and teams are operationally efficient, establishing succession plans along with development opportunities.
  • Prepare, monitor and report on both operational and capital expense dollars up to $50M. Ensuring projects are delivered on time and within budget. 
  • Facilities ESG strategy development, execution and alignment with corporate objectives
  • Support, enhance, and promote our company culture.
  • Look for opportunities to optimize and improve company facility administrative processes. 
  • May perform other job duties as assigned.
What you’ll need to have:
  • Minimum of 7 years experience in a related field.  Significant leadership experience.
  • An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
  • At least 5 years experience of campus maintenance in a large campus environment.
  • Experience with management/supervision of a facilities group of function.
  • Ability to travel up to 15% to attend JHA meetings, trainings, and/or professional conferences.

What would be nice for you to have:
  • Ability/Experience in leading a diverse multi-functional team across multiple locations.
  • Experience developing, leading, and influencing large scale transformation.
  • Deep Expertise and Understanding of Facilities/Real Estate Management Principles.
  • Strategic thought leader with demonstrated ability to proactively develop solutions to business needs through innovative problem solving, and continually monitoring external trends and industry best practices.
  • Strong people management skillset and experience with proven ability to manage geographically dispersed teams.
  • Understanding of building components, maintenance operations and services.
  • Experience estimating and scheduling for renovation and other construction projects along with the construction process and contracts.
  • Proven ability to rationalize and optimize office environments, including restacks, shuffles, reconfigures, and occupancy related projects.
  • Prior experience in developing and executing site/location budgets, utilizing financial systems and achieving deadlines. Oracle experience preferred.
  • Strong customer service skills and the ability to work with others in a collaborative team environment.
  • Bachelor’s degree in Business Administration.
  • PMP Certificate.


If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.

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