Position Level
Sales & Marketing
Position Type
Working Time
Remote, Remote
Travel Requirements

Description & Requirements

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.  Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

The Director of Consumer Marketing is a vital role in helping Jack Henry fulfil our purpose and mission of reducing the barriers to financial health.    This senior level role reports into Jack Henry’s award-winning Marketing organization and is a key leader on the Marketing Leadership team.  

This is a remote position and candidates can be based throughout the U.S.

What you’ll be responsible for:
  • Sets the vision for the consumer and adoption marketing. 
  • Conducts research and gathers insights into the demographics, attitudes, and behaviors of target consumer audiences.    Is the audience owner of Consumers.  
  • Oversees the design and execution of comprehensive consumer and adoption marketing programs including a strategy, plan, and roadmap to optimize the adoption of capabilities and products by financial institutions and end consumers.
  • Directs the development of marketing strategies and implement programs across multiple digital channels including SEM, display media, social media, mobile, email and other innovative media channels to drive growth in adoption and consumer marketing. 
  • Works collaboratively with other directors and senior managers to establish strategic plans and objectives for consumer and adoption marketing. 
  • May perform other duties as assigned. 

What you’ll need to have:
  • Bachelor’s degree.
  • Minimum of 12 years of marketing experience.  
  • Minimum of 5 years previous leadership experience required.

What would be nice for you to have:
  • Passion for helping people of all ages improve their financial health.
  • Curious about consumer financial behavior and what drives their decisions.
  • Advanced understanding of marketing tools, technologies like HubSpot and Salesforce.
  • Able to understand different target audience and develop targeted campaigns for those audiences.
  • Superior written and verbal communication skills.
  • Superior knowledge of company products and services.
  • Understanding of content creation and management processes. 

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.