JobID
12404
Position Level
Individual Contributor
Team
Sales & Marketing
Position Type
Regular
Working Time
Full-Time
Locations
Allen, Texas, Alpharetta, Georgia, Birmingham, Alabama, Charlotte, North Carolina, Houston, Texas, Lenexa, Kansas, Louisville, Kentucky, Mendota Heights, Minnesota, Remote, Remote
Travel Requirements
20%

Description & Requirements

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Jack Henry Lending is hiring a Client Solutions Consultant to join our Advisory Services organization - providing revenue-based product, technical, and Industry expertise to Financial Institution (FI) clients who use Jack Henry Lending technology solutions. 

This position will be a critical member of the Advisory Services Engagements Team (ASET), which leads client-sponsored consulting engagements remotely or onsite, relying heavily on the Team’s seasoned commercial lending experience, knowledge of Credit and Loan Operations, and skill with Jack Henry Lending’s LoanVantage solution. This necessary foundation confidently enables ASET to review each FI’s current loan lifecycle, discovering ways to optimize that process with LoanVantage configuration improvements, additional technology investment, and/or related FI staff training - summarizing notable Findings and Recommendations for more efficient returns on investment.

This position can be based to work out of any Jack Henry office or remote from any U.S. location.

Travel activity is unpredictable, but applicants should expect approximately 20% travel.

If you are interested in this position, please apply on or before February 24, 2023.

What you’ll be responsible for: 

  • Provide LoanVantage expertise and resources to sponsoring Financial Institutions. 
  • Monitor forecasts to ensure performance to plan.
  • Identify client needs, articulate findings in the form of product requirements, solution configurations, and proposed recommendations.
  • Conduct on-site and remote customer operational and/or systems analysis resulting in problem identification. 
  • Draft findings and recommendations for process improvement. 
  • May identify and propose product and service opportunities to fulfill customer’s current or future needs. 
  • May perform other duties as assigned.
What you’ll need to have:

  • Minimum of 6 years of recent experience in one-or-both of the following areas:
    • Bank or Credit Union, interacting daily with a Commercial Loan Origination System (LOS) in a role such as System Administrator, Credit Analyst, Portfolio Analyst, or Loan Officer.
    • Financial Technology Provider, working with an LOS in a role such as Business Analyst, Implementation Project Manager, Trainer, or Consultant.
  • Proven work experience related to Commercial Lending.
  • Excellent communication and customer interaction skills.
  • Ability to travel up to 20% to attend client events, JH meetings, trainings, and/or professional conferences.
What would be nice for you to have: 

  • Bachelor’s Degree.
  • Recent hands-on experience with the LoanVantage product.
  • Excellent project management skills.
  • Excellent knowledge of the financial industry.
  • Ability to define system and functional requirements.
  • Ability to analyze current processes and identify recommendations for improvement.
  • Ability to project a positive image to customers.
  • Ability to meet committed deadlines.
  • Ability to work on multiple projects concurrently.      
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.

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