General information

JobID: 9934

Position Level: Individual Contributor

Team: Sales & Marketing

Position Type: Regular

Working Time: Full-Time

Locations: Remote, Remote

Travel Requirements: 40%

Description & Requirements

At Jack Henry & Associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.  Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you!

Jack Henry & Associates is currently seeking a Solution Specialist to join our team. The Solution Specialist is responsible for partnering with Sales Representatives to actively drive and engage in the sales process for our core banking software and services offerings. They must be able to articulate technology and product positioning to both business and technical users. They will work closely with the sales team, internal business development and operations teams and ensure complete customer satisfaction through all stages of the sales process. They are also responsible for guiding product strategy, identifying market trends and competitive analysis.

This position can be worked from any Jack Henry & Associates office location or remotely.

What you’ll be responsible for:

  • Interacts with prospective and existing financial institution customers to determine their needs and strategic direction and advises on solutions to help them achieve their objectives.
  • Provides product expertise and resources to Sales. Participates in strategic sales engagements, product demonstrations and requests for proposals. Articulates product strategy and promotes the offering. 
  • Monitors forecasts to ensure performance to plan.
  • Researches and identifies customer needs and market trends, and articulates findings in the form of product enhancements and requirements.
  • Researches competitor products and maintains competitive comparisons and evaluations.  Plays proactive role in product planning and design to ensure the product is differentiated from competitors in the marketplace and incorporates latest technologies.   
  • Collaborates with Marketing to establish, enhance or distinguish product placement within the competitive arena.  Develops product profiles, competitive analysis, presentations, demos, white papers, and product updates.
  • Develops business plans and product positioning in the marketplace.  Provides strategic guidance to address product weaknesses.
  • Establishes pricing strategies.
  • May perform other duties as assigned.

What you’ll need to have:

  • Minimum of 5 years of sales experience and/or with Jack Henry Banking software.
  • Experience with branch automation and/or retail delivery products and services.
  • Must be able to travel up to 40%.

What would be nice for you to have:

  • Bachelor’s degree.
  • Proven success presenting technology as a business solution.
  • Proven success selling in complicated sales surroundings with both technical and business buyers.
  • Strong selling and sales aptitude.
  • Strong communication and customer interaction skills.
  • Effective verbal, written and presentation skills.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways. 

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. 

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.