Position Level
Individual Contributor
Business Operations
Position Type
Working Time
Louisville, Kentucky
Travel Requirements

Description & requirements


At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

We are currently looking for an experienced Administrative Assistant to work ONSITE at our Louisville KY office. This position requires one to be driven, motivated, and agile. This administrative support team is focused on supporting executive leadership, department leads, and associates in daily tasks that ensure the office runs smoothly. In this position, you will serve as the point of contact for all the Louisville office functions. You will be an essential component to the success of the entire office. You will organize department as well as client meetings, process invoices for payments, prepare written correspondence, and travel accommodations for leadership. There will be other special projects that you work on such as presentations, employee fun events, and other cross-functional responsibilities. This position provides an excellent opportunity for career progression across Jack Henry.

What you’ll be responsible for:

  • Provides the department with administrative support, including but not limited to coordinating schedules and appointments, organizing travel arrangements, drafting documents, and establishing agendas for meetings. 
  • Analyzes unit operating practices, such as record-keeping systems, forms control, office layout, suggestion systems, personnel, and budgetary requirements, and performance standards to revise established procedures.
  • Handles confidential material relevant to company operations.
  • Reviews and answers correspondence.
  • Conducts special analytical projects to assist professionals within the department.
  • Arranges use of conference rooms and use of outside facilities.
  • Collaborates with various staff and departments to complete special projects.
  • Studies management methods to improve workflow, simplify reporting procedures, or implement cost reductions.
  • Performs word processing duties.
  • Promotes a positive atmosphere and work environment in the department.    
  • May be required to handle and ship small items via UPS, USPS, or other means.
  • Will assist other departments with daily tasks as assigned. 
  • May perform other job duties as assigned. 

What you’ll need to have:

  • Minimum 18 months of experience providing administrative support in a professional office setting.
  • Strong communication skills and interpersonal skills.

What would be nice for you to have:   

  • Associates degree.                                                            

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways. 

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. 

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.